Shipping
Due to Covid delivery delays with Australia post may occur, that are out of our control.
All orders will be shipped with Australia post, within 1 - 5 business days (excluding long weekends and public holidays) of placing your order.
Please ensure to check your delivery address upon checkout. Please contact me as soon as possible if you wish to change your delivery address. Unfortunately if the item/s are already shipped I will not be able to change the delivery address.
Delivery times are based on shipping date not on order date. Shipping delivery days excluded weekends, and public holidays. Once orders are packed and shipped the tracking numbers will be made available to our clients.
Shipping rates within Australia is a flat rate of $6.00.
Shipping rates for New Zealand is a flat rate of $15.00.
Once orders leave our warehouse, issymae are not held responsible for any damages, lost, stolen or delivery to wrong address by Australia post.
If you have any question about shipping please contact us at info@issymae.com.au.